I had a great training session with our HR Director today about interviewing skills. Long story short she had me fill out a self assessment hillighting my skills and where I think I need to work on. Most iteme around sales and staff training I consider myself to be very good at but one area thought I was deficient at was interviewing. I have usually in the past been able to pic good people on average but it was mostly form a gut feeling, less about the information I gathered or questions I asked.
I learned some great ways to ask questions to get a better feel for how the person would react and behave in most of the situations in the store. They call it “behavioral interviewing” by eliciting a response from the interviewee about how they would behave in a specific situation rather that a general sweeping answer that is normally used. This puts a little more pressure on the person to give an honest and telling answer about their personality.
On the whole it was a really informative session that I learned a lot of techniques to use in the future. I am more excited that I have senior managers that really take my development to heart, especially with a guy that has been in the industry for a very long time and considers himself somewhat of an expert in his field. There is always room to learn and grow, even if you feel you are an expert!
With all that said, what is the most interesting question you have been asked in an interview?